Returns and Exchanges

At Standard Arcade, we are dedicated to providing a platform that connects vendors with customers. However, it’s important to understand that Standard Arcade itself is not involved in the sale of products. We serve solely as a facilitator for transactions between vendors and customers.

1. Vendor Responsibility

• All returns and exchanges are handled directly between the vendor and the customer. Each vendor on Standard Arcade sets their own policies regarding returns, exchanges, and refunds.
• Vendors are responsible for clearly stating their return and exchange policies on their product listings. Customers are advised to review these policies before making a purchase.

2. Customer Process

• If you wish to return or exchange a product, please contact the vendor directly through the contact information provided on their store page.
• Ensure that you follow the vendor’s specific return and exchange procedures, including any timelines or conditions for returning the product.
• Standard Arcade does not process returns or exchanges on behalf of vendors, nor do we offer refunds or replacements for products purchased through our platform.

3. Disputes

• In the event of a dispute between a vendor and a customer regarding a return or exchange, Standard Arcade encourages both parties to communicate directly to resolve the issue.
• Standard Arcade is not liable for any disputes, disagreements, or losses arising from transactions on the platform. We do not mediate disputes or enforce return or exchange policies.

4. No Liability

• By using Standard Arcade, you acknowledge that the platform is not responsible for the quality, condition, or legality of products sold by vendors.
• Standard Arcade does not endorse or guarantee any product or service offered by vendors, and we are not liable for any damages or losses resulting from transactions on the platform.

5. Contact Information

For any questions about returns and exchanges, please contact the vendor directly through their store page. If you have questions about using the Standard Arcade platform, feel free to reach out to us